Please read this information carefully before your first visit
CANCELLATION POLICY
If you need to cancel your appointment, please give at least 24 hours notice. If less than 24 hours notice is given, a 50% charge for the appointment will be issued. If less than 12 hours notice is given, 100% of the appointment fee will be charged.
BEFORE YOUR APPOINTMENT
Avoid having a heavy meal or alcohol, as this may make you feel uncomfortable during your treatment.
DURING YOUR APPOINTMENT
Before you lie down on the table, please make sure you remove contact lenses and jewellery, and make sure your phone is on silent mode.
Please undress to your comfort level - most clients find wearing underwear to be best.
If you feel too warm or too cold during your treatment, please let your therapist know at any time so that they can adjust the temperature for you.
AFTER YOUR APPOINTMENT
Certain massage techniques can leave the treated area feeling a little sore for a day or two afterwards. Please note this is normal and nothing to worry about. We recommend that you do not schedule any vigorous exercise for 24 hours after your appointment, although gentle activity is fine.
Please let us know before or during your appointment if something isn't right for you. Our aim is to deliver the best treatment that we can to ensure you have a wonderful experience. We more than happy to adjust the pressure, technique, lighting and temperature. You are in safe hands and we want you enjoy your treatment.